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Computerized Maintenance Management System (CMMS), often called Computerized Maintenance Management Information System (CMMIS) or Enterprise Asset Management (EAM), is the term coined for a software package designed to assist managers streamline maintenance operations. Leveraging a computer database of information about an organization's maintenance operations, CMMS derives data which intends to help maintenance workers do their jobs more effectively. It also aids maintenance teams in keeping records of all assets they are responsible for, scheduling and tracking maintenance activities, alongside keeping a historical record of tasks they perform.

A widely diversified vertical of industries ranging from retail to manufacturing and schools to wineries use CMMS as the core of their maintenance operations. Implemented properly, a CMMS is capable of facilitating effective maintenance of user assets, efficient allocation of personnel to any particular job that needs to be carried out, and capturing entire itinerary encompassing associated costs, hours, spare parts, etc. In return, it significantly reduces the risk of asset breakdowns and increases the productivity of the same assets.

Today’s CMMS is usually a web-based front-end client, using a backend database to store asset related data. Exploiting CMMS, users are able to access and enter data all over their company’s network and if configured, over the internet as well. CMMS help management boards make more informed decisions and the derived data may also be reused to verify regulatory compliance.

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