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A major transformation that has surfaced with digitalizing of the network is the changing pattern of the workforce in the industry. Mobile Worker is the new-age concept, which is soon gaining momentum with the advancement of the telecom sector and digital platform. A mobile worker is an individual who does not of having a consistent workplace, but is working 24*7 through use of, computers, smartphones and other such devices with help of internet connectivity. The trend of the mobile workforce is being acknowledged throughout various verticals in the industry, thus marking the availability of employees, anywhere and anytime. A mobile worker can be broadly categorized into three zones.

  • Mobile Worker who works in office, but is also seen working from home sometimes.
  • Mobile Worker who does more of field trips, such as a marketing person, working on and around corporate offices.
  • A mobile worker who works away from the office .i.e. mostly at home or café, but, reports to the office for meetings or collaborative work sessions.

The evolution of cloud-based services and improvement in technology (audio networking and data transmission) has helped upscale standards of man-hours, thus helping individuals contribute more towards their targeted input of work. This has also enabled outsourcing of work to employees around the globe, thus bringing cost-effectiveness to the overall productivity of an organization. The concept of a mobile worker is potentially emerging as the trending wave to the corporate world.

How does mobile workforce make a difference?

The existence of mobile workforce differs from country to country and from organization to organization. For instance, in China the acceptance to a mobile workforce is considerably high due to their desire to have a robust technology infrastructure, while in Japan, the traditional corporate workforce still holds strong roots. The United States, on the other hand, has welcomed the shift from the bonded workforce to a mobile workforce. One of the most prevailing reasons for the tremendous shift of traditional workforce to a mobile workforce is more engaged employees, which means that the employee is able to put in more efforts and additional hours to his work, rather than spending time in commuting to and fro from office. Fewer interruptions and distractions to work enable a mobile worker to boost his performance level and also elevate his output of work.

The changing landscape of work culture in corporate houses is contributing towards less crowded workstations and increased space for movement and deliverance of creative ideas. The concept of mobile worker has also resulted in the increase of productivity and significant gains for various organizations. This flexibility in the work environment has influenced and encouraged mobile workers to stay more focused on their job while reducing the risk of job switch among employees. This will also allow the managers to make an assessment of individual employee strengths and delegation of work accordingly.

The managers will also have to enhance their ability to work in a collaborated environment and appreciate the contributions made by each employee as per his capabilities. Thus the idea of a 24*7 work base has finally been accomplished through the concept of “mobile worker”. The IT industry has successfully embarked on the idea of “mobile worker”, only to deliver continuous support and assistance to organizations around the world and stimulate gains in their business productivity.



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