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Define Real-Time Communication

People can share a message and interact with each other as if they are for real network connections. This mode of communication is known as Real-Time Communication (RTC).

Real-time communication- is the mode of telecommunications in which all users can exchange information instantly or with negligible latency.

RTC includes communication devices like Telephone, Mobile, Two-way or multi-way radio, Instant messaging, VoIP, or other chatting modes, live chat/video conference communications.  In RTC data and messages are not stored between transmission and reception. RTC is peer-to-peer, rather than broadcasting or multicasting, transmission.

In real-time communication, users can exchange information instantly.  It can be in half-duplex mode or full-duplex mode.

In a Half-Duplex mode, the data is broadcasted in both the directions and on a separate circuit. But the data cannot be conveyed at the same time. Whereas, in a Full-Duplex mode data is broadcasted in both directions simultaneously on a single circuit.

In timeshifting communication, some form of data is stored before it reaches the destination. But in RTC, there is a direct path between the source and the destination, wherein the information goes from source to destination without having to be hoarded in anyplace.

 One of the advantages of RTC is it allows effective service delivery in times of emergencies. There is also a disadvantage that that has aroused due to mishandling by people in the workplace and this may direct to a reduction in output. Another disadvantage is that its contents will be intercepted and this may cause a security peril.

Some examples of real-time communications are landlines and mobile phones VoIP, Instant messaging (e.g., WhatsApp, WeChat), Video and teleconferencing, Robotic telepresence.

Real-time communications are essential to customers and business customers because in the wake of the widespread adoption of smartphones they have come to expect immediacy in customer service and information exchange.

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